Terms & Conditions

Effective Date: July 19, 2026

Welcome to EliteSouq. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products & Services

EliteSouq offers a variety of products, including beauty accessories, hair care, perfumes, electronic gadgets, home décor, and other lifestyle items.

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice.

3. Pricing & Payment

• All prices are listed in AED (United Arab Emirates Dirham) unless otherwise stated.

• We reserve the right to change prices at any time without prior notice.

• Orders are subject to acceptance and availability.

• We currently offer Cash on Delivery (COD) for eligible orders within the UAE.

4. Shipping

• Orders are processed within 1–2 business days.

• Estimated delivery time within the UAE is 4–5 business days.

• Delivery times are estimates and may vary due to courier delays or other unforeseen circumstances.

5. Returns & Exchanges

Customers may request a return or exchange within 10 days of receiving their order, provided the item meets the eligibility requirements outlined in our Return & Exchange Policy.

6. Order Cancellation

We reserve the right to cancel or refuse any order due to:

• Product unavailability

• Pricing or listing errors

• Suspected fraudulent activity

• Incomplete or incorrect customer information

If payment has already been processed (where applicable), an appropriate refund will be arranged.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of EliteSouq and may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

EliteSouq shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will become effective immediately upon being posted on this page.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates (UAE).