Privacy Policy

Effective Date: July 19, 2026

Welcome to EliteSouq. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

1. Information We Collect

When you visit or make a purchase from EliteSouq, we may collect the following information:

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Information (processed securely by our payment providers; we do not store your complete payment details)

• Order History

• Device Information (IP address, browser type, operating system)

• Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate regarding your purchases

• Respond to customer support requests

• Improve our website and services

• Prevent fraud and maintain website security

• Send promotional emails and offers (only where permitted by law or with your consent)

3. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Analyze website traffic

• Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

• Shopify

• Payment gateways

• Shipping and logistics providers

• Marketing and analytics providers

These partners only receive the information necessary to perform their services.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Object to certain processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children's Privacy

EliteSouq does not knowingly collect personal information from children under the age required by applicable law. If we become aware that such information has been collected, we will take appropriate steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.